Frustrated After the airline filed for insolvency on Tuesday, Go First passengers complained on Twitter that the customer care line was unresponsive. They continued by saying that they now had to pay more and purchase tickets from other airlines at double the cost. In addition to higher costs and poor customer service, flyers are also unaware of how much, if any, return they will receive in the event of cancellations.
The Airline abruptly cancelled its Amritsar-Bombay route, according to a flier that mentioned the airline, the DGCA, and Civil Aviation Minister Jyotiraditya Scindia. Additionally, he claimed that customer service was completely unresponsive.
Go First has also tweeted its update on the flights
India has a long record of airlines that have failed in the past, the most of them were low-cost. Over the past 20 years, more than 15 airlines have folded in India. Large and well-known ones like Indian Airlines, Jet Airways, and Kingfisher Airlines are among them, as are low-cost airlines like Air Carnival and Air Pegasus. GoFirst, owned by the Wadia Group, is the most recent Indian airline to file for bankruptcy.
Go Airlines (India) Limited, also known as Go First, claimed on Tuesday that the fleet-powering Pratt and Whitney engines that have been failing more frequently had “forced” it to move to the National Company Law Tribunal Delhi for protection and resolution under Section 10 of the IBC.
Also read, India’s manufacturing hits four month peak in April.
Go First’s bankruptcy is good for other airlines:
Owned by Wadia Group, the filing for bankruptcy by competing airlines SpiceJet and Interglobe Aviation (parent company of IndiGo) and Go First Airways (Go First) may result in a “momentum rally” as they compete for the insolvent airline’s market share.
Shares of Jet Airways rose 5% (Rs 60.59) and SpiceJet rose 6% (Rs 33.25) following the development, which was announced after market hours on Tuesday. InterGlobe Aviation shares rose 8% on the BSE in Wednesday’s intra-day trade, reaching a 52-week high of Rs 2,235.95.
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